Keyword auto-replies
FAQ answers matched by question or keyword, with a default reply for everything else.
Learn moreWhatsApp Business platform
CodeCraftBot — WhatsApp Business chatbot platform
Automate menus, FAQs, and live assistant flows — without leaving WhatsApp.
Multi-tenant ops console for keyword replies, numbered menus with lead capture, and application conversations.
Built for WhatsApp operations
Pick the product type that fits each tenant — keyword FAQ, numbered menus, live assistant, or a combination.
Numbered menus & lead capture
Numbered menu trees with persistent state, plus steps that save free-text answers as leads.
Learn moreLive assistant
Application-style conversation flows, on their own or alongside menus and keyword replies.
Learn moreHow it works
From setup to first customer reply in three steps.
Configure
Create a tenant, add keyword replies or a menu tree, and set conversation defaults in the admin panel.
Connect WhatsApp
Point Meta's Cloud API webhook at your deployment and attach the business phone number ID.
Reply automatically
Incoming messages hit the webhook, match your rules or menu step, and send answers through the WhatsApp Cloud API.
WhatsApp chatbot FAQ
What is CodeCraftBot?
CodeCraftBot is a multi-tenant WhatsApp Business chatbot platform by CodeCraft Labs. It answers customers with keyword replies, guides them through numbered menus, captures leads, and runs live assistant flows.
Does CodeCraftBot use the WhatsApp Business API?
Yes. Incoming messages reach CodeCraftBot through a webhook from Meta’s WhatsApp Cloud API, and replies are sent back through the same API using your business phone number.
Can I capture leads on WhatsApp?
Yes. Menu steps can ask a free-text question and save the customer’s reply as a lead answer. Every lead and customer journey can be reviewed in the admin console.
Can one account run more than one business?
Yes. CodeCraftBot is multi-tenant: each business keeps its own phone numbers and settings, managed under Super Admin.
Ready to automate WhatsApp?
Talk to CodeCraft Labs to get CodeCraftBot set up for your business, or sign in if you already have access.